Blue Angels Cleaning Services (BACS)
Last Updated: February 20, 2026
By booking a service with Blue Angels Cleaning Services (“BACS”), the client agrees to the following service policies and operational guidelines.
1. SERVICE SCOPE
Our cleaning services include residential, recurring, deep cleaning, move-in/move-out, and Airbnb turnover cleaning.
Each service is based on:
Property condition
Time allocated
Type of service booked
Client notes and special instructions
If the home condition is heavier than expected, additional time or pricing adjustments may be required.
2. CONDITION-BASED CLEANING (VERY IMPORTANT)
Cleaning time and results depend on the condition of the property.
Homes with:
Excess buildup
Pet hair
Heavy dirt
Post-party condition
Long time without cleaning
May require extra time, deep cleaning, or an adjusted price.
3. ACCESS TO THE PROPERTY
Clients must provide proper access at the scheduled time, including:
Gate codes
Door codes
Keys
Building instructions
Parking details (if applicable)
If our team cannot access the property:
A lockout fee may apply
The visit may be charged in full
4. MINIMUM SERVICE TIME
Some homes require a minimum service time based on size and instructions.
If the client requests detailed cleaning, additional time will be allocated to meet quality standards.
BACS does not rush services that require proper detail and quality.
5. SUPPLIES & EQUIPMENT
Unless otherwise agreed:
We bring professional cleaning supplies and equipment
If the client requests use of their own products, BACS is not responsible for product performance or results
Specialty surfaces (marble, wood, stainless steel) may require specific care
6. PET POLICY
We love pets 
However:
Clients must inform us of pets in the home
Aggressive pets must be secured
BACS is not responsible if pets escape due to unsecured doors or gates
Cleaning quality may be affected by excessive pet hair
7. CLIENT HOME PREPARATION (RECOMMENDED)
For best results, we recommend:
Picking up excessive clutter
Securing valuables and fragile items
Providing clear instructions for priority areas
Ensuring water, electricity, and AC are working
This allows our team to focus on cleaning instead of organizing personal items.
8. LAUNDRY, DISHES & ORGANIZATION
Laundry, dishes, and organization are performed only if:
Included in the service request
Time allows within the scheduled service
We are not responsible for:
Appliance malfunctions
Pre-existing damage to fabrics or machines
9. BREAKAGE & DAMAGE POLICY
Our team is trained to handle homes with extreme care.
If accidental damage occurs:
It must be reported within 24 hours
Photo documentation may be required
We will review and resolve professionally
BACS is not responsible for:
Pre-existing damage
Unstable items
Improperly mounted decorations
Normal wear and tear
10. SATISFACTION & TOUCH-UP POLICY
Client satisfaction is a priority.
If there is a concern:
Must be reported within 24 hours of service
Touch-ups may be offered if the issue falls within the original scope
Refunds are not guaranteed and are reviewed case-by-case.
11. AIRBNB & TURNOVER CLEANING POLICY
For Airbnb and short-term rental properties:
Photos before and after may be taken
Inventory restocking must be requested
Missing, damaged, or stained items will be reported
Beds, towels, and presentation follow hospitality standards
BACS is not responsible for guest-related damages after service completion.
12. TRASH, INVENTORY & RESTOCKING
For regular and Airbnb cleanings:
Trash will be removed and bins cleaned when applicable
Clients must inform us if restocking is required (paper towels, soap, etc.)
We will notify the client if supplies are low when requested
13. PAYMENT POLICY
Payment is due:
Upon completion of service, or
According to agreed recurring billing schedule
Accepted methods may include:
Credit/Debit Card
ACH
Zelle
Approved digital payments
Processing fees may apply to card payments.
14. CANCELLATION & RESCHEDULING
We require at least 24 hours notice for cancellations or rescheduling.
Late cancellations may result in:
Cancellation fee
Lost appointment charge
Same-day cancellation fee
15. LOCKOUT & WAIT TIME POLICY
If our team arrives and:
Cannot enter the property
Must wait more than 15–20 minutes
A lockout or waiting fee may be applied.
16. SAFETY & UNSAFE CONDITIONS
BACS reserves the right to refuse or stop service if the environment is:
Unsafe
Hazardous
Severe pest infestation
Biohazard conditions
Construction or unsafe flooring
Safety of our team comes first.
17. PHOTOS & DOCUMENTATION
For quality control, training, and protection:
Before & after photos may be taken
Photos are used internally only unless authorized
(This is especially important for Airbnb and high-end homes.)
18. QUALITY STANDARDS (BACS SIGNATURE)
Blue Angels Cleaning Services focuses on:
Detail-oriented cleaning
Clean floors (corners & under furniture when accessible)
Proper dust removal (vents, baseboards, fans)
Final presentation and fresh, clean feel
We do not rush services that require detailed attention.
19. AGREEMENT TO POLICIES
By booking, scheduling, or receiving services from Blue Angels Cleaning Services, the client agrees to this Service Agreement & Policies.
Blue Angels Cleaning Services
Professional • Reliable • Detail-Oriented
Serving Broward County, Palm Beach & South Florida
